Interesting article where the writer takes data straight from the reseller source and compares it against last year's data. RMA rates on mainboards, graphics cards, mainboards, PSUs and memory
In comparison to our previous report in October 2009, we note an overall improvement in returns rates, which is excellent news. If you compare the rates on components sold between October 2008 and March 2009 with returns before October 2009 (6 months to a year of usage) to those for components sold between April 2009 and September 2009 with returns before April 2010 (6 months to a year of usage), you can see that the returns rate for power supplies has dropped from 1.79% to 1.61%. The same goes for motherboards where the rate drops from 3.04% to 2.74% and graphics cards, for which the rate drops from 2.31% to 1.9%. Hard drives have also become more reliable with 1.63% now against 1.99% previously, while with memory the rate has dropped from 1.74% to 1.42%. We are, of course, delighted to see this downward trend and hope that it continues.